We would love to show you around properly, so do pop in and see us. But in the meantime, since I know you can’t wait, come right this way....

Reception

Welcome, come on in. This is Hope Vets’ reception, where all major gossip and socialising takes place. Drop by and see us, the kettle is always on. If you are actually here for an appointment, this is where you will wait. We try to make sure that cats and dogs are not stressing each other out. So as much as possible we try to keep to separate clinic times for each species. Sometimes this isn’t possible and that’s what the screen is for. We also have a variety of must-haves for your pet on sale in reception, feel free to browse and ask us questions.

Steph's Consult

Now, if you are finished your tea and would like to follow me, I’ll show you the consulting rooms. We have 3 consulting rooms, one for our vet Stephanie, one for our nurse Barbie and one spare. Sometimes we will have visiting professionals offering other services from the third consult room. Everything we need to examine your animal is kept in the consult rooms, this is where we will explain any problem and answer all your questions. Then together we will come up with a treatment plan.

Dispensary

The rest of the clinic is restricted access, but stay with me and I’ll give you a sneaky peek behind the scenes. Let’s start with dispensary. We keep all our supplies here and this is also where we process blood samples and do lab work. This enables us to reach a diagnosis quickly without waiting for the post to take samples to external labs.

Kennels

We have 3 different wards – one for cats, one for dogs and a separate area reserved for other species who need a quiet life or animals who need to be kept separate for some reason. I must admit that animals in kennels become special to us very quickly, Barbie attends to their every need and even does physio for the oldies to stop them getting stiff. We have kennels for all sizes of pet, so everyone can be comfortably housed.

Prep

This is where it all happens. Here we take samples, prepare animals for surgery, examine animals and have a good think about what to do next. It is also the place where if you are really lucky you may see us strut our stuff and have a little boogie to a good tune.

Theatre

I’ll just let you have a little peek in theatre, but I’m afraid we can’t go in. Our operating theatre is kept as bare as possible, to enter you need to be wearing special shoes and clothes. This all helps to ensure that the operating theatre is kept sterile for surgery.

X-Ray and Dental

You are allowed in here. Lots of things happen in this room. We keep all our x-ray and dental equipment here and any non sterile procedures are restricted to this area. That door at the back goes through to the dark room – this means that we can process x-rays and see inside your animal within minutes.

Parking

And finally the parking lot. OK, it may not be as exciting as the rest of the clinic, but our large parking area can save you the frustration of driving into busy town centres and struggling to park.