In accordance with Government recommendations we are trying to reduce non-essential person to person contact. So please don’t think us unfriendly but…..
On arrival please let us know you are here and then wait in your car with your animal.
When the vets are ready, we will give you a shout and call you in.
If we are doing a procedure to your animal without you present, please return to your car and we will call you back in when we are ready.
If you or anyone in your household have symptoms consistent with Coronavirus, please do not enter the building at all. Should you require non-urgent treatment for your animal it is better to postpone your appointment. Should your pet need urgent treatment it is best to find someone to bring in your pet for you. If this is not possible we will of course still treat your animal but we will communicate with you by phone or email to minimise the risk to our staff.
As the Coronavirus situation changes we will have to adapt our service but rest assured, our absolute priority is to continue to treat our patients with urgent problems and maintain the best possible care for your pets.